FAQs

Frequently Asked Questions

We do not have that facility for now. Our cargo company do not receive money on behalf of those who send goods. You can pay a part and on completion you pay the balance and shipping (if any). You are also free to come to our workshop and book for your product. We will however ensure our products meets your specifications as your money is quite safe with us always.

This will take anywhere from 4-12+ hours depending on the vegetable, size, dehydrator, dehydrator load, humidity in your house, etc. It is not possible to over-dehydrate vegetables when using the proper temperature (but you can scorch them if dehydrated at too high of a temperature).

We supply pan racks at an extra cost to use for powdered products like pap and other products. The racks are same type of the wire mesh but the bottom is covered by aluminum plate. Note the use of this pan reduces the heat level and works slower than the wire mesh.

We accept 50% or more as commitment before build. Balance is paid at the completion of the unit. Orders are not commenced without commitment.

Our product is one that removes the water content of food dehydrated while leaving the nutrients, colour, and taste intact. It does so in a slow and gradual process that does not damage the food. No chemicals or additives are used. After these foods get dehydrated they can last for as much as 5 years.
We have our range of products on our website www.exinnov.com.ng/shop
For our frequently asked questions section see our website www.exinnov.com.ng/faq

Direct airflow models mean fresh air is taken from behind, heated up, and passed on the food horizontally. This is a more efficient means of dehydration when compared with the conventional models where the air is taken from below (front), heated and pushed up, and then passes on the food on its way out from the upper vents.

We ship our products via ABC cargoxpress. Clients outside Port Harcourt should select terminals closest to them with this link http://abccargoxpress.com/contact.php Please note buyers pay for shipping. Shipping cost depends on size, weight and destination.

Use of other couriers outside ABC cargoxpress will be arranged by the client.

Wood used is heat resistant type, will not burn nor give off poisonous toxins like plastics. All materials used in the construction of our dehydrators have been tested severally and found safe for use with heat.